How long does shipping usually take?
We'll usually get your package out within 2-3 business days and shipping times vary. Our promise is to have your items to you as soon as possible and without untimely delay. If you've waited more than 3 business days to receive a shipping confirmation, send us a note here.
How do I find out about the latest designs and the hottest deals?
Do you want to save big and get your gear before anyone else? Sign up for our mailing list here and we'll send you teasers for upcoming designs that let you pre-order and save big money. You'll also get your gear first because we fulfill pre-orders before any others.
What is the pre-order period and how do I benefit?
The pre-order period is a two week period where we gather orders on our new release items. You'll save 10% if you order these items during this period. There is a catch; these items require a minimum 25 orders to move into production and we can only offer the discount on the first 150 orders. Pre-order items that don't go into production are shelved and may be introduced later when demand permits. Your money will be refunded at the end of the two weeks if the items don't go into production and you'll receive a 10% off coupon to other items in the store.
Would you like Squidlyfe to attend your event?
Squidlyfe does attend events in select locations, mostly in Arizona. If you have an event and you'd like to see us there, send us an email here.
Athlete Sponsorships: how do I get one?
Squidlyfe does occasionally sponsor athletes. Shoot us an email here if you think you have what it takes to represent the Squidlyfe.
Does Squidlyfe do custom orders?
We do create and print custom orders on a case by case basis. Send us an email here if you'd like more information.
I'm having issues with my order, who do I contact?
Let us know here if you're having an issue with your order. We will try to resolve any issues as soon as possible.